Quality Life MN Healthy Lifestyle Tracker — Support

Need help with the app? You're in the right place.

Frequently Asked Questions

How do I create an account? Download the app or visit thequalitylifemn.com, then sign up using the member login. You'll need a valid email address and phone number.
I submitted my check-in but don't see it on my dashboard. Make sure you're logged in with the same account you used to check in. Dashboard numbers update based on the last 7 days of entries — if you just submitted today's, it may take a moment to refresh. Try reloading the page.
Can I edit or delete a past check-in? Currently, each day's check-in can be updated on the same day it's submitted. Contact us below if you need a past entry corrected.
How is my streak calculated? Your streak counts consecutive days (including today) where you've submitted a check-in. Missing a day resets the streak to zero.
Who can see my notes and mood entries? Your personal notes and mood entries are private to you. Program administrators can see participation statistics (like days tracked and streaks) but do not routinely access your private notes. See our [Privacy Policy] for full details.
How do I earn badges or prizes? Badges and prize eligibility are based on consistency — such as maintaining a streak or hitting your weekly tracking goals. Check your dashboard for your current progress toward the next reward.
I forgot my password. What do I do? Use the "Forgot Password" link on the login screen to reset it via email.
How do I delete my account or my data? Contact us using the information below, and we'll process your request. See our [Privacy Policy] for details on data retention.
The app isn't loading or is showing an error. Try closing and reopening the app, or refreshing the page in your browser. If the issue continues, contact us below with a description of what you were doing when the error occurred (a screenshot helps a lot).

Still Need Help?

Reach out and we'll get back to you as soon as we can:

Email: admin@theanikafoundation.org
Phone: 612-670-6355 Hours: 9am-12pm, Weekdays

For information on how we collect, use, and protect your data, see our [Privacy Policy].

Quality Life MN Healthy Lifestyle Tracker — Support

Need help with the app? You're in the right place. Frequently Asked Questions

How do I create an account? Download the app or visit thequalitylifemn.com, then sign up using the member login. You'll need a valid email address and phone number.

I submitted my check-in but don't see it on my dashboard. Make sure you're logged in with the same account you used to check in. Dashboard numbers update based on the last 7 days of entries — if you just submitted today's, it may take a moment to refresh. Try reloading the page.

Can I edit or delete a past check-in? Currently, each day's check-in can be updated on the same day it's submitted. Contact us below if you need a past entry corrected.

How is my streak calculated? Your streak counts consecutive days (including today) where you've submitted a check-in. Missing a day resets the streak to zero.

Who can see my notes and mood entries? Your personal notes and mood entries are private to you. Program administrators can see participation statistics (like days tracked and streaks) but do not routinely access your private notes. See our [Privacy Policy] for full details.

How do I earn badges or prizes? Badges and prize eligibility are based on consistency — such as maintaining a streak or hitting your weekly tracking goals. Check your dashboard for your current progress toward the next reward.

I forgot my password. What do I do? Use the "Forgot Password" link on the login screen to reset it via email.

How do I delete my account or my data? Contact us using the information below, and we'll process your request. See our [Privacy Policy] for details on data retention.

The app isn't loading or is showing an error. Try closing and reopening the app, or refreshing the page in your browser. If the issue continues, contact us below with a description of what you were doing when the error occurred (a screenshot helps a lot).

Still Need Help? Reach out and we'll get back to you as soon as we can: Email: admin@theanikafoundation.org Phone: 612-670-6355 Hours: 9am-12pm, Weekdays For information on how we collect, use, and protect your data, see our [Privacy Policy].

Need help with the app? You're in the right place.

Frequently Asked Questions

Still Need Help?

Reach out and we'll get back to you as soon as we can:

Email: admin@theanikafoundation.org
Phone: 612-670-6355 Hours: 9am-12pm, Weekdays

For information on how we collect, use, and protect your data, see our [Privacy Policy].